https://vimeo.com/710444933 Jeffrey and Sandra have been clients of First Financial since the early days, starting in 2000. They originally started working with Michael Caplan, and over the years have returned time and time again.
25 Year Anniversary
Video: Meet the Directors | First Financial 25 Years in Business
https://vimeo.com/709015269 James Caplan, Michael Caplan, Simon Ryder and Gavin Pearse share the story of how First Financial grew, from its genesis in 1996 to its 25th Anniversary in 2021.
Why values matter more than skills when hiring | 25 years of passion, quality and service – Part Four
One thing that we’ve discovered over our 25 years in business is that people have a thirst for knowledge. They want to develop new skills and feel like they’re moving on in their career. And that was backed up by LinkedIn’s 2019 Workforce Learning Report, where 94% of...
Five top tips for a brilliant team | 25 years of passion, quality and service – Part Three
At First Financial, we know it’s our people who make our business what it is. If it hadn’t been for the work they do and the commitment they show, we’d never have made it to our 25-year milestone. As Sir Richard Branson once said, “Train people well enough so they can...
Why you need to go the extra mile | 25 years of passion, quality and service – Part Two
It’s something that we’ve known for a while. If you want to build client relationships that are strong and long-lasting, you have to give better than best advice. You might briefly get away with half measures – but your clients won’t hang around for long if you’re not...
Building a business that’s built to last | 25 years of passion, quality and service – Part One
They say the first 25 years are the hardest! Unbelievably, that’s how long we’ve been serving our clients at First Financial. And although much has changed over the years, the core values of passion, quality, trust and respect that our business was established on, are...




